Community Health Initiative (CHI)

Everyone deserves access to quality healthcare, regardless of income, language, age, or circumstance. Yet for many Napa County residents, navigating the healthcare system can be challenging and overwhelming.

We help nearly 17,000 vulnerable children, families, and older adults each year overcome barriers to care. Our bilingual team of Medi-Cal, Covered California, and Medicare experts assists low- and moderate-income residents with obtaining and maintaining health coverage, guiding them through enrollment and renewal processes, resolving coverage issues, and ensuring they receive the benefits for which they qualify.

Beyond insurance enrollment, we help clients establish ongoing healthcare by connecting them with primary care providers, accessing in-network services, and obtaining behavioral health resources. We also provide hands-on support when language barriers, technology challenges, or complex healthcare systems stand in the way, helping clients schedule appointments, coordinate transportation, and navigate the care they need.